"I just wanted to say a BIG thank you again for all your support and for a beautiful service for my Mum. We All agreed that it was so intimate and personal and that my Mum would have loved that and she would have liked you! I was dreading it but it was a beautiful service.
You made her come to life with the way you spoke and that meant a huge amount to all of us.
We all went home and sat in respective gardens and raised a glass to Mum.
Thanks again you were a real professional."